I dealt with this company 3 times before. I used them again and it was a big mistake.
Very uncompromising! The stereo I got using progressive died 1 month after the warranty expired. I still paid on it on time every month until I was laid off from my job. I called them and let them know that I had gotten laid off and tried to see if I could get the payments reduced to something I could afford.
progressive would not compromise with me at all!
Now they want to send people to my home trying to collect the item that has been gone for months when I specifically told them over the phone that it didnt work anymore and they accused me of breaking it! The most rude customer service I ever experienced!!!
Product or Service Mentioned: Progressive Leasing Electronics Leasing.
Reason of review: Problems with payment.