They did the same thing to me. They came to my house and taped our conversation without even telling me I was being taped, which is a crime, and is a violation of my privacy and rights as a consumer.
The man that came to collect the item in question was told what happened and why we cancelled payment, he would not talk to his office manager in front of us, on the phone. He went outside to converse with him or her which leads me to believe there is a lot of dishonesty in dealing with this company.
I am ready to get a lawyer.
Product or Service Mentioned: Progressive Leasing Leasing.
Reason of review: all of the above.
I didn't like: Whole experience.