The furniture company I bought from used progressive leasing so I did not have a choice to use them. The employees of the company are very condescending when you call regardless of the nature of the call.
I wanted to pay off my lease early so Wed I went online, retrieved my balance that was due, made a payment & paid off the entire remainder. I received an email that my account was paid in full. Then on Friday they still auto debited my account for $65 dollars. I have called them & spoke to different people they just make excuses they will not refund my $65 even thou I have the email dated prior to the day they debited my account.
So in summation even if you pay off your debt to them they will still debit your bank account. That is a horrible way to do business, consumers beware!
Product or Service Mentioned: Progressive Leasing Equipment Leasing.
Reason of review: Poor customer service.
Monetary Loss: $65.
Preferred solution: Full refund.
I didn't like: Fees doubled your purchase price, Customer service.