Progressive Leasing
Reviews and Complaints
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Verified Reviewer
Payment
Cannot get through to the customer service phone number. It keeps hanging up after it asked me if I want English or Spanish.
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Verified ReviewerLong wait times lead to Item going OOS
i already have a lease going and another 875 to use. i tried to place an order on 10/23/2023.
Well now for some reason when i went to use my lease it said i need to call and verify information.
After being on the phone for over an hour ther item was no longer able to be reserved an had sold and wont be available when i need it by. I am now getting ready to return the other item i have a lease on oncew this is sent .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy wofepasses away from covid my world come tumbling down
I.have lease from progressive leasing I lose.my wife to covid. Everything financebased comes tumbling down on me.
So I was forced to file bankruptcy and our trust worthy company was listed in the process not by me but by my attorney. Everything discharged but somehow this account was sold.to a collection agency which is against the law after Everything was discharged and they put it on my credit report as in collections when in fact it was wiped away when my filing wasdischarged!
So looks like i.gonna have to.sue them for selling my account that was dismissed on the record and now falsely filed as a.collections account.
SEE YOU.IN COURT EVEN THE JUDGE SAID WHAT YOU DID WAS ILLEGAL!
- Everything about you
Preferred solution: The collections notice off my credit and a letter stating so. You ruined my credit score with your ***
User's recommendation: Don't lose a loved one and fall into financial hardship
Houston, Texas
Canceling
I got 3 items ice box stove on 1/1/23 dryer worked one time would not work so I got plug And breaker paying money not believing it is dryer cause it's new the Lowe's store treats me bad I tried to tell them the delivery man changed plug on dryer and they set it up no I was treated as a liar and I could not see return dryer I had to return all well ok
User's recommendation: Don't do it a lowes
Anderson, Indiana
Not satisfied!
The leather just doesnt seem to be smooth out enough, the pillows are like bubbles and not smooth . I dont have the comfort of being a firm setting Ive been trying to get a hold of you all for the last 3 months about this issue. I was told that I didnt have the right information so iam doing this all again
User's recommendation: Really take a goo set and feel the merchandise.
Orlando, Florida
Identify theft
My daughter and her husband fraudulently leased a vehicle from your company with my credit information. Attempted to contact you a million times and got a busy signal and hung up on!
This has caused my credit score to drop because I closed all my bank accounts and no funds were being paid. Ive received many emails requesting payment but my accounts are closed and no funds can be taken!
Filed a police investigation. Deplorable customer service!
User's recommendation: Answer the damn phone
any word back on the company?
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Verified ReviewerTrying to get help with paying my bills.
Been trying to call your main customer line for 2 days about payment and it's saying u guys are closed pretty upset if u could have some one contact me be great
Preferred solution: Some one to call me or answer phone
Tampa, Florida
Getting a refund is impossible
I purchased two items at Ashley furniture store. One was a lamp that took over a month to deliver after three weeks of waiting for my couch.
We finally got the lamp and it doesnt work. It took us forever to reach the furniture store, who finally agreed that they could not get anyone to fix it and they could also not replace it however, I have been still paying for the lamp with progressive leasing who I have tried contacting several times. I received an email from the furniture store, telling me that a credit would be applied to progressive leasing in October. It is now the end of November and I am still waiting.
It took me forever just to reach them with the 877 number they kept getting me to a promotional office.
I finally reached someone and had to send them the email and it still took them forever to get back to me. I called them again no one knew what I was talking
Brenham, Texas
Canceling
It is a dam shame period I don't want to keep going back over I was destroyed in all this and disappointed never us again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe phone number that is shown is always busy and not able to talk with someone. My identity has been stolen by my daughter and her husband, Elisabetta Kim-Benitez and Christopher Benitez car needs t
My daughter stole my identity and leased a vehicle with all my information as well as getting deduction out of my bank account. I’ve tried every number and got no one to speak to as well as email that were not answered to.
Have a detective that is investigating this case and filing identity theft. However now it’s on my credit report and has lowered my credit score…have been trying to contact progressive since September and here it’s December and still nothing.
Fraud leasing my identity is stolen. Need to call me ASAP 352-223-****
Lease ID 4066**** its fraudulently used my name and info from Lisa-Kim-Benitez or Christopher Benitez. I never leased a car from you.
My number 352-223-**** repossessed asap the bank account that my money was being used to make payments. The bank shut down all the accounts.
User's recommendation: No person to talk with and always a busy signal
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Verified ReviewerNo one to talk to and always usy
Id # 4076**** was fraudulently used to lease a car. Its under my name because they both stole my identity. All my bank accounts have been closed for fraudulent activity
Rosa sorgente
352-223-****
Im letting the detective know so he can add this to the already criminal case.
- Bad customer service
Preferred solution: Full refund
User's recommendation: Bad customer service
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Verified ReviewerID 3526**** oven not working
My oven doesn't work.. was saying f1 on the control console..
now not heating at all. Hasn't been for awhile.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment will not go through tomorrow because of my Bank but not waiting 12-15 minutes to explain contact me? At 832-881-**** Thanks!
Need to contact me on payment for tomorrow balance will not be there? Going through some financial difficulties and an issue with my Bank?
Please call if needed to discuss@ 832-881-****? Clarence Seagroves!
Tampa, Florida
Their phone number for customer service is terrible you can't get through. It habdg up ir you hurt sit hthelllthrt with dead silence WORST PHONE SERVICES EVER YTHEY NEED TO FIX IMMEDIATELY
PHONE NEVER WORKING NOBODY ANSWER THE PHONE AND IT DIDN'T EVEN RINGS AJUST HANGS UP, IT RIDULICOUS!FRUSTRATIONfFrus
User's recommendation: Frustrating
Merchandise was damaged on delivery
This is my 2nd time using progressive. I am not dissatisfied with progressive at all the problem is price busters.
The 1st time I purchased my furniture for 3500 with no problem and it was paid off here. I am 6 months later buying a new set and my kitchen table is very rusty and I tried to bring it to their attention and they were very.
Rude and unprofessional people at East Point price busters. And this will be going furthere i've already in contact with the corporate
Preferred solution: I would gladly appreciate I could talk to someone on the phone. I was told that I had to send this 1st in order to get a phone call. 4434182764thankyou
User's recommendation: This is all 4 chairs and I would gladly appreciate if someone cou to call me. My number is 443418****. My name is kelly flynn and my customer number is 3898****thankyou
Progressive Leasing does not offer products, they only help you pay for products. Your issues with the product you received should be directed to whoever you bought the product for, not the people who lent you the money to pay for it.
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What did you lease/rent through this company?
if this was a secured line of credit. Then the debt was listed and then renewed when the bankruptcy was discharged. I can only tell by the name of the company, You must surrender the thing that secured the debt, or payments must begin,
On what planet do you think your credit score isn’t ruined way more by your bankruptcy? That bankruptcy will stay on your credit report for 7-10 years.
Because they just posted the account this past month on my credit report My number was climbing and that account was entered into the case and they sold it to a collections agency after the fact.
I'm two years in and I'm doing everything right on my own but that account is the same account that was dismissed by a judge so it was dead and they illegally sold it to a collection agency.