Progressive Leasing Reviews
Progressive Leasing Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Progressive Leasing has a 2.1 star rating from 281 customer reviews; consumers are mostly dissatisfied, though 53% would likely recommend. Reviews note high price level and strong concern for privacy and data security.
Key Takeaways for Future Customers
- Progressive Leasing reviews report an easy application and 90 days same as cash option.
- Be prepared for persistent customer service outreach and monitor billing closely.
- Allow extra time for refunds and dispute resolution.
Negative Feedback / Risk Areas
- Frequent customer complaints about unreachable customer service and hanging calls.
- Billing errors, double charges, and refund delays.
- Reports of predatory rates, confusing fees, and app/checkout problems.
Positive Feedback
Some customers praise the easy process and occasional good customer service experiences; the 90-day purchase option is valued.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Progressive Leasing has a 2.1 star rating from 281 customer reviews; consumers are mostly dissatisfied, though 53% would likely recommend. Reviews note high price level and strong concern for privacy and data security.
Key Takeaways for Future Customers
- Progressive Leasing reviews report an easy application and 90 days same as cash option.
- Be prepared for persistent customer service outreach and monitor billing closely.
- Allow extra time for refunds and dispute resolution.
Negative Feedback / Risk Areas
- Frequent customer complaints about unreachable customer service and hanging calls.
- Billing errors, double charges, and refund delays.
- Reports of predatory rates, confusing fees, and app/checkout problems.
Positive Feedback
Some customers praise the easy process and occasional good customer service experiences; the 90-day purchase option is valued.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brunswick, Georgia
Horrible service!
I have been trying to call Progressive leasing for 2 weeks. After 12 seconds, it auto hangs up.
There is no other contact information for them.
Stopping all payments to Progressive through my bank. Stay as far away as possible.
Preferred solution: A damn working phone number
User's recommendation: Stay as far away as possible!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Glenside, Pennsylvania
PLEASE NOTE THE PRODUCT WAS RETURN TO...
- - Returned product to Boost Mobile store on Welsh Rd, Philadelphia.
- - Unhappy with contract terms and lease; phone return canceled by Boost.
Please note the product was returned to the store. Not happy reading the contract, I will not be railroaded into signing a stupid lease; it ain't happened.
Please note that the customer representative did not break that information in hand. The Boost Mobile store is Welsh Rd, Phila, PA. The phone number is 445-305-****. The phone return was canceled by Boost, terminate 546110.
Steve T. Samsung Galaxy A17.
- Highway robbery
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Port Huron, Michigan
Closed my account, however, I'm still paying on a loan
- - Approved for a second loan but can't use it due to payment verification, account locked with a 30-day reapply window, and poor service reported.
I was approved for a second loan; however, when going through the process of making a purchase, I kept receiving 'Unable to verify payment.' Customer service informed me that my account is locked and that I will have to wait 30 days to reapply for the loan. What was the point of approving me for another loan when I can't even use it?
Lies, manipulative, and so much run-around just to end up disappointed and irate. I have reached out to corporate and have made multiple reports regarding the poor customer service I have received.
I've been a loyal customer and have paid off loans in the past. To be treated like a criminal when all I have done was give business to this company is very disappointing.
- Convenient
- Fees doubled your purchase price
Preferred solution: Approval and able to make a purchase.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Buffalo, New York
Never would recommend
- - Attempted couch financing with 100 days of bank statements; denied because the Social Security letter was from 2025, not 2026.
My mom is 76 years old and really terrible with technology, so quite often my husband and I help her get things done. She wanted to get a new couch and make some payments on it, so we figured this would be perfect for her since she's got really bad credit and has some debt already.
We sent in 100 days of bank statements because they told us that would suffice if her social security letter was not up to date from this year. They only requested 90, but they said 100 would be perfect to cover the letter. They denied us because of the letter being from 2025 and not 2026. That was it.
They told us, 'Well, unless you can get a new letter, we can't do anything.' I would never recommend this place to anyone, and I would give them zero stars if it was possible. *** I would give this place negative stars if I could.
- Everything thing else to be honest
Preferred solution: I wanted my mother accepted but with how bad of reviews they have I no longer want her accepted
User's recommendation: Do not use this place ever
You want the letter dated November 2025 that notes monthly payments for 2026.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery unorganized, unprofessional, rude, and lost!!!! The app has one amount, the customer service( if you want to call it that) has another amount, the automated system has another amount!!! These peo
Too many different amounts and dates on your lease, and no one knows what's even going on. Short of cheating you!
Preferred solution: Apology
User's recommendation: DON'T USE THEM!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Queensbury, New York
Cannot contact them
You call their Customer Service Number, and keep getting an answering machine. No one to talk to.
I already have an account. They leave You in the Dark.
Can't ask pertinent Questions, when nobody speaks to You. If You can't find Your lease number, You are out of Luck.
User's recommendation: Make sure You have a good contact number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wilmington, North Carolina
Change payment for june
No one answered the phone. I tried to reach customer service.
I don't have anything else to say. Someone needs to answer the phone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Unauthorized change to frequency of payment
There was no conflict. The over charge was reversed right away. Call them directly.
The staff was courteous and efficient
Because someone did not properly verify a person who did authorize a change in payment frequency, I was double charged for this month. The representative who took my call did properly identify me and reverse the second charge.
Ashland, Pennsylvania
Cannot check out on progressive lesing terrible customer service
cn't check out after being aapproved for their lease. no one aanswers the phone cleed was closed and it doesn't tell you they are closed
User's recommendation: don't use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI PURCHASED A ELECTRIC BIKE AND NOT EVEN A MONTH OF HAVING IT, IT QUIT WORKING, IT WON'T COME ON
DON'T TRUST PROGRESSIVE LEASING WHEN YOU HAVE A ISSUE, THEY ARE NOT TRUSTWORTHY, THEY WILL HAVE YOU RUNNING AROUND IN CIRCLES!!!!!!
I purchased two electric bikes from [PERSON_NAME] Hot Deals in [GEOGRAPHIC_DATA], [GEOGRAPHIC_DATA], and less than a month later one won't come on; it quit working! I took the bike back to the store and they wouldn't do anything, so I'm reaching out to Progressive because I went through them!
I have been a faithful, loyal customer to Progressive Leasing for years, never missed a payment or anything! I'm not going to pay for merchandise that doesn't work!
User's recommendation: BE CAREFUL!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI would like to speak to someone about purchasing a bedroom set with the mattress
I need to speak to someone about purchasing a bedroom set with the mattress. I need to speak to a live person. I don't have a lease with y'all right now and it's telling me to put my lease information in or my Social Security number.
User's recommendation: I don’t have a lease with y’all right now, and I need to speak to a live person
Brockton, Massachusetts
To confirm my lease is paid off
Just decided to pay it off sooner . Your service is very good.
It came in really handy and I'll probably be doing business with you again. Thank you.
Really good experience. Good customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerApplication
Grade A1. Very professional and he said there is a promotion of a $1.00 on new application.Great Company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Did not get a refund !!!!
- - Avoid progressive leasing.
- - Returning items may make refunds hard.
- - Refunds may not be initiated and can take 8 to 10 business days.
Company fixed the issue and I have been provided with full refund.
don't even think about using progressive leasing. if you decide to return the item, you will struggle to get your money back. every time you call, they will say that your refund has not been initiated, and they will tell you that it will take 8 to 10 business days.
- You gonna struggle to get a refund
User's recommendation: Do NOT recommend !!
Lowe’s product payment lease
Lease Payment to Lowes will not go through the payment system at Lowes?I want to get these products ordered today!
User's recommendation: Customer Service phone number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFee schedules are a lie and can’t talk to anyone who speaks good English
- - Purchased a refrigerator from Lowes and ended up with a lease; won't use again.
- - Payoff jumped almost $790; staff couldn't explain.
I purchased a refrigerator from Lowes not too long ago. I didnt want to do a lease but I was in a bind.
Ive had trouble with this company from the start. My email was put it wrong. It took me 3 times to get it fixed. Every time they said they fixed it but didnt.
All the representatives that I have spoke with have had broken English. Im not prejudiced but its hard when you are trying to explain something and they arent understanding.
I called 21 days ago and my early pay off amount was given. I check back today and it shot up almost $790. That is ridiculous!!
I get you pay more when you lease but this is high way robbery. I called and the lady wasnt listening to me when I was telling her that price is not what the schedule amount says. She just kept repeating about me making a payment next month, the 90 day purchase option and blah blah blah and how the amount will be such and such.
Couldnt explain the jump in amount. NEVER again will I ever use this company.
Preferred solution: Price reduction
User's recommendation: Do NOT Use this company!!
About
, , , , The Helpcard
Progressive Leasing is a consumer financing company. It specializes in no credit lease purchase options for both customers and stores. The company was founded in 1999. Its headquarters is based in Salt Lake City, Utah, USA. Progressive Leasing offers payment software products in more than 45 states working with retailers. It is a subsidiary of Aaron’s Inc. Progressive Leasing has a 90 day early buyout payment option. Their lease purchase option ensures automated online instant response. All approvals are quick. The company provides personal online trainings. No annual or equipment fees are required. Phone support is available 24/7. There is a Progressive application for iOS and Android operating systems.
Progressive Leasing is ranked 482 out of 5826 in Financial Services category
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"When all I have done is give business,,". Stop acting like you're at Tiffany's paying top dollar.
You are at a high-fee, last resort place.
You are there with no other option. And yes, your account can be frozen or closed to future transactions even while making payments on past obligations.