I made the mistake of purchasing a mattress from Mattress Firm. The mattress cost $2100 and I was encouraged to use their lender, Progressive for a quick payoff.
After paying $350 for 6 months I called Progressive to inquire my balance since it was essentially paid for at that time. The Progressive rep stated that my balance was $2300. I asked that he double check his records since the beginning balance wasn't even that high. He continued saying that with Progressive, there is 100% interest and maintained that my balance was indeed $2300.
Mattress Firm NEVER disclosed that and evidently was in cohorts with Progressive to push their services and scam customers. Once they disclosed the balance I protested and found out that the only way to get out of this mess was to return the mattress. What a nightmare and waste of money. Watch out folks.
This actually happened and continues to be their routine practice when selling mattresses. Progressive is nothing short of a predatory Lender.
Product or Service Mentioned: Progressive Leasing Furniture Leasing.
Reason of review: Problems with payment.