Product: Progressive Leasing Customer Care Clear all filters (11 of 11 reviews match)
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I went to Conns retail in sheridan Co. After 2hrs i was approved and signed lease agreement with Progressive and paid initial payment and was set to receive merchandise. Then i was told that the employee accidently put my state issued ID in computer as a drivers...
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ProgressiveLeasingLLC
ProgressiveLeasingLLC
Progressive Leasing Verified Representative

We thank you for bringing your concern to our attention and apologize if something occurred that did not meet your expectations. Our records indicate that your concern was res...

1.0
Product
Progressive Leasing Customer Care
#1237941
Agree with other reviews on here. They take advantage even after you've set up payment arrangements then tell you oh, the system follows the contract so it's looking for past due payment. Why is there a past due balance if you all have withdrawn more than what was...
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ProgressiveLeasingLLC
ProgressiveLeasingLLC
Progressive Leasing Verified Representative

Our customers are very important to us, and we appreciate you bringing your concern to our attention. We would like to provide you with a solution. Please call us at 877-593-2...

1.0
Product
Progressive Leasing Customer Care
I didn't like
  • Seems like a sneaky shady company
  • Preying on customers
#1221742
I called Progressive leasing to ask some questions. Stuff like what is the minimum i have to make to lease, how much do you charge, is it true you double charge or change monthly payments to bi monthly payments. I am lower income disabled with a hubby who works for...
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ProgressiveLeasingLLC
ProgressiveLeasingLLC
Progressive Leasing Verified Representative

We appreciate you taking the time to reach out to us, and we sincerely apologize for the inconvenience that you experienced and that your experience hasn't met expectations. W...

Product
Progressive Leasing Customer Care
#1196548
In December I went to big lots and get a in-store credit card Never used it went online and start looking at some tables that maybe in the future I might want to buy so today which is January 11 /18 . I Browsing through my email and find out that progressive leasing...
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ProgressiveLeasingLLC
ProgressiveLeasingLLC
Progressive Leasing Verified Representative

We apologize for any frustration you have experienced and want to thank you for bringing your concern to our attention. We strive to provide an excellent customer experience a...

Product
Progressive Leasing Customer Care
#1167301
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Progressive Leasing - Great

Good customer service. Very helpful with payments to make changes.
5.0
Details
Customer service
Price Affordability
Staff
Product
Progressive Leasing Customer Care
#1097668
I read all these negative reviews but how many of you actually read their "Term of Service" policy? I did my reasearch and did what I was supposed to I called them to set up the 90 days payment plan. Do your homework before you sign any agreement if you don't stop blaming everyone else for your lack of accountability. I had nothing but great experience with Progressive Leasing...
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Anonymous
Anonymous

I also bought something using them but it's been a month and they have not deducted $ for our purchase. Did I get a free purchase or do they not take $ out till after 90 days?...

4.9
Product
Progressive Leasing Customer Care
#981091

With Official Company Response

These people are a joke.They put my fiance and i through a week of sending and resending hundreds of documents only to deny us. They dont communicate anything. The gave us the wronf ref number several times. They gave us the wrong email and fax number several times.Do...
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ProgressiveLeasingLLC
Progressive Leasing Response

Thank you for bringing your concern to our attention. We strive to be above board with our customers and our hope is that we can assist you with your concerns. If you would li...

1.0
Product
Progressive Leasing Customer Care
#941326

With Official Company Response

When my application was submitted it specifically stated my pay dates fall on the 5th and the 20th.It's not my fault that the information was entered incorrectly on Progressive Leasing's end . I will not be called again stating I need to contact your office immediately...
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ProgressiveLeasingLLC
Progressive Leasing Response

Thank you for bringing your concern to our attention. We strive to be above board with our customers and our hope is that we can assist you with your concerns. If you would li...

1.0
Product
Progressive Leasing Customer Care
I didn't like
  • Customer service
  • There policies
#920560
Ok, the only number we have to call is 877-898-1970 so we have no choice but to hear the lady say how she can't verify the account even though I entered all the correct numbers into the system.Then once I get to the part about talking to a rep, they say press 0. I...
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ProgressiveLeasingLLC
Progressive Leasing Response

Thank you for bringing your concern to our attention. We strive to be above board with our customers and our hope is that we can assist you with your concerns. If you would li...

1.0
Product
Progressive Leasing Customer Care
#911469

With Official Company Response

DO NOT deal with them over charges and will not refund money that is do.I will never do business again with them. They also harass on the same day payment is do. Wish I would have never gotten anything from this company. Cannot explain charges on my account. Will not...
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rvp2016
Anonymous

we are looking into filing a C.A.L please contact me. @ mmshottie84@aol.com(super old email, no judgement please lol, didn't want to post my real one here.)

Anonymous
madas***

when you call you dont get anywhere BIG LOT DONT EVER HAVE TO WORRY ABOUT ME AGAIN.

1.0
Product
Progressive Leasing Customer Care
I didn't like
  • Whole experience
  • Fees doubled your purchase price
#899438