Product: Progressive Leasing Customer Care Clear all filters (0 of 14 reviews match)
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i keep getting phone calls from this company and i do not have an account and i have asked repeatedly to be removed. Everyday they say they have removed me but the next day or hour i receive another phone call. At this point if i wanted to to use the company i would...
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ProgressiveLeasingLLC
ProgressiveLeasingLLC
Progressive Leasing Verified Representative

We apologize for any frustration you have experienced and want to thank you for bringing your concern to our attention. We strive to provide an excellent customer experience a...

Product
Progressive Leasing Customer Care
#1346470
Progressive leasing need customer service training classes. Progressive leasing is a good company but their representatives are horrible. One person tells you one thing and someone else tells you something different. Progressive employees are on the same page but in...
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ProgressiveLeasingLLC
ProgressiveLeasingLLC
Progressive Leasing Verified Representative

We thank you for bringing your concern to our attention and apologize if something occurred that did not meet your expectations. Our records indicate that your concern was res...

wanda2018
IntriguedKestrel

Sad, Sad, Sad

2.6
Product
Progressive Leasing Customer Care
I liked
  • Company is great
I didn't like
  • Customer service representatives
#1242414
The first person could not talk to me, first she could not find the account, then she wanted authorization to talk to me, then she said never mind. But still could not find the account. Well, then I called back again, they could not find my account, so I could see the...
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ProgressiveLeasingLLC
ProgressiveLeasingLLC
Progressive Leasing Verified Representative

We apologize for any frustration you have experienced and want to thank you for bringing your concern to our attention. We strive to provide an excellent customer experience a...

Product
Progressive Leasing Customer Care
#1240170
I went to Conns retail in sheridan Co. After 2hrs i was approved and signed lease agreement with Progressive and paid initial payment and was set to receive merchandise. Then i was told that the employee accidently put my state issued ID in computer as a drivers...
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ProgressiveLeasingLLC
ProgressiveLeasingLLC
Progressive Leasing Verified Representative

We thank you for bringing your concern to our attention and apologize if something occurred that did not meet your expectations. Our records indicate that your concern was res...

1.0
Product
Progressive Leasing Customer Care
#1237941
Agree with other reviews on here. They take advantage even after you've set up payment arrangements then tell you oh, the system follows the contract so it's looking for past due payment. Why is there a past due balance if you all have withdrawn more than what was...
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ProgressiveLeasingLLC
ProgressiveLeasingLLC
Progressive Leasing Verified Representative

Our customers are very important to us, and we appreciate you bringing your concern to our attention. We would like to provide you with a solution. Please call us at 877-593-2...

1.0
Product
Progressive Leasing Customer Care
I didn't like
  • Preying on customers
  • Seems like a sneaky shady company
#1221742
I called Progressive leasing to ask some questions. Stuff like what is the minimum i have to make to lease, how much do you charge, is it true you double charge or change monthly payments to bi monthly payments. I am lower income disabled with a hubby who works for...
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ProgressiveLeasingLLC
ProgressiveLeasingLLC
Progressive Leasing Verified Representative

We appreciate you taking the time to reach out to us, and we sincerely apologize for the inconvenience that you experienced and that your experience hasn't met expectations. W...

Product
Progressive Leasing Customer Care
#1196548
In December I went to big lots and get a in-store credit card Never used it went online and start looking at some tables that maybe in the future I might want to buy so today which is January 11 /18 . I Browsing through my email and find out that progressive leasing...
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ProgressiveLeasingLLC
ProgressiveLeasingLLC
Progressive Leasing Verified Representative

We apologize for any frustration you have experienced and want to thank you for bringing your concern to our attention. We strive to provide an excellent customer experience a...

Product
Progressive Leasing Customer Care
#1167301
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Progressive Leasing - Great

Good customer service. Very helpful with payments to make changes.
5.0
Details
Customer service
Price Affordability
Staff
Product
Progressive Leasing Customer Care
#1097668
I read all these negative reviews but how many of you actually read their "Term of Service" policy? I did my reasearch and did what I was supposed to I called them to set up the 90 days payment plan. Do your homework before you sign any agreement if you don't stop blaming everyone else for your lack of accountability. I had nothing but great experience with Progressive Leasing...
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Anonymous
Anonymous

I also bought something using them but it's been a month and they have not deducted $ for our purchase. Did I get a free purchase or do they not take $ out till after 90 days?...

4.9
Product
Progressive Leasing Customer Care
#981091

With Official Company Response

These people are a joke.They put my fiance and i through a week of sending and resending hundreds of documents only to deny us. They dont communicate anything. The gave us the wronf ref number several times. They gave us the wrong email and fax number several times.Do...
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ProgressiveLeasingLLC
Progressive Leasing Response

Thank you for bringing your concern to our attention. We strive to be above board with our customers and our hope is that we can assist you with your concerns. If you would li...

1.0
Product
Progressive Leasing Customer Care
#941326