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This company hides behind a no-credit financing label, but misleads people to signing a year-long contract where they will charge you FOUR-TIMES the cost of what you are buying. In my case I was buying a discontinued mattress from Mattress Firm for $400 that ended up costing $1,600 (FOR A MATTRESS ONLY) by the time I paid out the contract. You are NOT financing with Progressive Financial, you are leasing. BIG DIFFERENCE. By leasing, they get around maximum interest rates because they are not loaning you money. That wasn't explained at all to me before I signed the 10-page contract electronically. I was mislead into signing by the sales associate at Mattress Firm, who told me that Progressive pays them for it and I am paying Progressive back, Progressive reports to all three credit bureaus so it helps my credit to pay on time and that it's interest free for 90 days, which is the biggest lie they tell you.

First, Progressive DOES NOT report to credit bureaus at all. Remember, this isn't credit, it's a lease so they do not have to report to credit bureaus.

The 90 day option is also not interest free. They tell you you can buy it for sale price, which is true, as long as you do so in 90 days. If you don't, then you will be responsible for the entire lease with only an early buyout option at double the sale price. That doesn't go down the more you pay on it. Also, if you pay more, it does not lessen the amount of payments. You sign a lease contract, not a credit agreement.

My biggest issue, however, is their collection practices. They screwed up my payment dates, making it two days before my payday (which they tell you that your payment dates will run parallel with your pay days). So it never got paid on the date they set for my payments being due. I emailed them three times about this and they refused to change it. However, they would call me on the FIRST DAY it was late repeatedly. I deliberately failed to pay my bi-weekly payment for three days once to see how many times they would call - 15 times in three days. My credit card doesn't even call me 1 time if my bill payment is three days late.

Reason of review: I was mislead.

Monetary Loss: $1000.

Preferred solution: Price reduction.

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Anonymous
#1588549

My question is if there is no credit check then how can a person get denied for rent to own leasing? We don't understand how that's possible if you aren't checking a person's credit.

ProgressiveLeasingLLC
to T.B #1589325
Progressive Leasing Verified Representative

We understand how confusing that must be. We want to assist you in any way possible.

We have searched our system, and unfortunately we couldn’t find a phone number to reach you.

We would like to provide you with a resolution. Please reach out to us at 877-898-1970 so we can help you.

Anonymous
#1576369

SALES GUY NOT GREAT EXPLAINING PROGRESSIVE LEASING ISSUES. NO GOOD COMPANY!!!!

I TOLD THEM TO COME FOR THE MATTRESS AND THEY HAVE NOT COME FOR THEIR OBERPRICED MATTRESS!!!

NO GOOD MATTRESS FIRM SALES GUY!!! GO TO SAM CLUB OR COSTCO OR BIG LOTTS FOR QUALITY MATTRESS!!!

ProgressiveLeasingLLC
to SHELIA #1577110
Progressive Leasing Verified Representative

We understand how frustrating that must be. We want to assist you in any way possible.

We have searched our system, and unfortunately we couldn’t find a phone number to reach you.

We would like to provide you with a resolution. Please reach out to us at 877-593-2520 so we can help you.

Anonymous
#1575168

Progressive is great , most ppl who have issues are the ones who failed to pay close attention or got bad info from a sales person who is short on progressive information. I would recommend calling progressive first to get all the right info.

Anonymous
#1571398

90 days same as cash and I had no issues. You should have paid closer attention to the details BEFORE you signed the contract.

They can't be held responsible for your lack of reading. Just saying.

Anonymous
to Amber #1574803

Shut up you would of done the same thing.

Anonymous
to Anonymous #1576186

You dont know what a person would do . Your the type that signs an agreement and never even read the paper arent you. I already know your anger to those more prepared gave it awsy.nSome are humble enough to admit a mistake however I bet by your response,your quick to blame everybody else and prefer to play the victim.

Anonymous
#1571079

When I first applied for the progressive leasing long I was fat furniture that would not fit my house and it was sent that I then read it a contract and only took part of what I ordered. It ended up being even more than it was with the whole furniture set.

They continuously called me over and over again. until I couldn't even turn on my phone and also my payments were extremely large monthly. I also had my bank account closed because they kept trying to charge my account. I want to get out of this and settle it but I don't know what to do?

I don't want it lingering in my past!!!

I don't even know if I can, Now open up a bank account? Anyone tell me what I should do?

ProgressiveLeasingLLC
to Brooke #1572237
Progressive Leasing Verified Representative

We apologize for any frustration you have experienced and want to thank you for bringing your concern to our attention. We strive to provide an excellent customer experience and hope we can do the same for you.

We encourage you to reach out to us at 877-593-2520 so we can resolve this situation for you in a timely manner. We look forward to hearing from you!

Anonymous
#1503729

I just leased with Progressive leasing I purchased a high end table and a sectional for $1400. I was charged the $50 fee at start up and paid monthly payments as scheduled then paid the remaining balance 2 days before the 90 days same as cash option expired.

If you pay it off within 90 days you DO NOT pay interest. They do not mislead you it is clear in the contract and they explain that at the time the contract is signed. If you are 1 day late from the 90 day same as cash you will be charged the interest from the beginning of the contract so the entire length of the lease. Not sure why you are even upset if you would have paid it on time and before the 90 days then you would not of had this issue.

It's all in your contract and you get a copy of all the documentation that you signed.

I actually went back to purchase a bedroom suit after paying off the first lease the only down fall I see is after paying the lease off you have to wait 30 days to lease again. I'll be going back in July.

Anonymous
#1475452

I have leased with them twice pay off your items within 90 days and you'd won't have any issues, they charge a $49 fee which is reasonable to me as I had 90 days to make incremental payment. Be responsible make the payment a priority for 90 days and this blog wouldn't exist.

You signed a contract if you don't take advantage of the buyout option don't be surprised or mad when the company enforce the contract you signed. It's not a scam if you cant afford to pay it off in 90 days my suggestion is don't don't lease save your money then buy it cash.

Otherwise if you do and don't use the buyout option expect to pay a ridiculous amount of money. Stay on top of your bills and stop complaining

Anonymous
to Anonymous #1481824

I agree with your entire statement. It was clear at the beginning of my lease this was a lease, not a financing option.

If you’re adult enough to sign a contract, you’re adult enough to read the terms and conditions which clearly states pay it off in 90 days and you won’t pay an astronomical amount. My contract specifically stated how much I’d pay if I didn’t pay it off I time.

Anonymous
#1467591

Yes i tried to cancel my account over two months ago with mattress firm and tried to get ahold progressive leasing mattress firm just hangs up on me and progressive leasing has a waiting line of whom im guessing are extremely unsatisfied customers and youre definitely correct about ridiculous payments i got a 800$ mattress for 2500? Thats a bit out there half tempted to switch banks so they can finally get the hint that i dont want them anymore

ProgressiveLeasingLLC
to Ethan M #1468065
Progressive Leasing Verified Representative

We understand how frustrating that must be, but the best way to resolve this is over the phone. We want to assist you in any way possible.

We have searched our system, and unfortunately we couldn’t find a phone number to reach you.

We would like to provide you with a resolution. Please reach out to us at 877-593-2520 so we can help you.

Anonymous
#1461385

I was mislead also into thinking that doing this would help my credit score. And that's the Only reason I did it.

I would've just paid cash for the furniture I purchased, but instead was locked into a contract. My fault for not understanding what I was signing because they got over big-time with extra fees for even leasing in the first place, BUT total lie and neglect on the building credit part.

ProgressiveLeasingLLC
to Rachel #1461452
Progressive Leasing Verified Representative

We apologize for any frustration you have experienced and want to thank you for bringing your concern to our attention. We have searched our system, and unfortunately we couldn’t find a phone number to reach you.

We would like to provide you with a resolution. Please reach out to us at 877-593-2520 so we can help you.

Anonymous
to Rachel #1560551

The 2 girls that assisted me, did everything they could dodge the question of "So this will be on my credit report correct?". That was the only issue I had, which today, I finished paying off my 1 yr lease in half the time by making 2 full payments a month, none of it was on my report.

I did try and call twice a few months back when I realized no payment history was posting per Credit Karma... Waited over 20 minutes both times I called and hung up.

ProgressiveLeasingLLC
to ZSloan #1561974
Progressive Leasing Verified Representative

We apologize if your experience hasn't met expectations. The number provided is a direct line to our Customer Relations Managers, who are more than equipped to resolve any concerns that you may have.

Please reach out to us at 877-593-2520 so we can discuss the matter with you. Thank you!

Anonymous
to ZSloan #1592805

So this doesn't help your credit? It don't show on a credit reoirt??

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