With Company response Not resolved
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While shopping for an emergency phone replacement Metro PCS was "out" of the phones they had on sale, I told the sale girl I couldn't afford extra payments as I am disabled and only receive $700.00 a month, to my disbelief the sales girl told me my credit had been approved, then added several items to the phone purchase because they were "on sale". I was to have my phone paid off in three months, a year later I am still paying.

Come to find out I had not been approved and was only leasing the phone. Since I have to supplement my income by substitute teaching I have to have a phone for the school to contact me.

Product or Service Mentioned: Progressive Leasing Electronics Leasing.

Reason of review: Pricing issue.

Monetary Loss: $450.

Preferred solution: Let the company propose a solution.

I didn't like: Sales girl misrepresented the sales.

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Dallas, Texas, United States #1246044

They "added" or you said, "*** yeah, I want it all!" Metro lied to you, think about it.

Progressive Leasing Response

Thank you for bringing your concern to our attention. We strive to be above board with our customers and our hope is that we can assist you with your concerns.

If you would like to discuss your concern with us, please give us a call at 877-593-2520. We appreciate your time.

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