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Summary of Progressive Leasing Customer Service Calls

402 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
03:46 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Progressive Leasing to Ask about:

Payments and Charges:

  • “See if i can get my payment pushed back a few days”
  • “To see if I can hold my payment til Tuesday September 24 2018”
  • “I use to get paid on Thursday but new owner ship took over now won’t gwt paid till Thursday’s need to change days payments taken out”

Account:

  • “About my account”
  • “Opened a account on monday didnt use all the money on my lease. Tried to reapy to use remandig mo ey and got denied”
  • “Re: account if Jamison Totten account # 10972021”

Request for Information:

  • “Why are you taking $95.16 out I'd my checking account mb”
  • “Only checking the status of my account”
  • “Checking account balance”

Return/ Replace:

  • “Return”
  • “I have not received my return slept yet”
  • “Want to ask if I could return back the sofa”

Website/ Application:

  • “New application.”
  • “Application declined”

Cards:

  • “Change my card on my account”

Product/ Service:

  • “Sold broken furniture”
  • “I am approved to buy a phone”

Staff:

  • “For customer service”

Refund:

  • “My refund”

Other:

  • “Purchase”
  • “Took money 3 times in 2 weeks”
  • “Trying to void an old lease that i didn't use”

Progressive Leasing Rating Stats

2.8 out of 5 stars
based on 258 reviews
See all 416 reviews

Rating stats

  1. 130 reviews
  2. 40 reviews
  3. 19 reviews
  4. 25 reviews
  5. 44 reviews

About Progressive Leasing

Top 5 Progressive Leasing Products

Account, Website

Top 5 Likes about Progressive Leasing

Easy process, I get to go home with my products, Products, How easy it was to qualify, Easy

Top 5 Dislikes about Progressive Leasing

Outrageous rates screwing people, Very poor customer service, Whole experience, Price gouging, Predatory practice

Top 5 Related Companies

Aarons

Summary

Progressive Leasing is a consumer financing company. It specializes in no credit lease purchase options for both customers and stores. The company was founded in 1999. Its headquarters is based in Salt Lake City, Utah, USA. Progressive Leasing offers payment software products in more than 45 states working with retailers. It is a subsidiary of Aaron’s Inc. Progressive Leasing has a 90 day early buyout payment option. Their lease purchase option ensures automated online instant response. All approvals are quick. The company provides personal online trainings. No annual or equipment fees are required. Phone support is available 24/7. There is a Progressive application for iOS and Android operating systems.

Progressive Leasing reviews and complaints

Progressive Leasing is ranked 83 out of 2242 in Financial Services category

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Progressive Leasing Stats

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