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Summary of Progressive Leasing Customer Service Calls

287 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
03:40 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Progressive Leasing to Ask about:

Account:

  • “About my account”
  • “Only checking the status of my account”
  • “Would like to find out my balance and when is account paid off”

Payments and Charges:

  • “Payment arrangement”
  • “Post pone payment”
  • “Bill”

Cards:

  • “For a transaction on my debit card”
  • “Change my card on my account”

Website/ Application:

  • “New application.”
  • “Application declined”

Return/ Replace:

  • “Return”
  • “Want to ask if I could return back the sofa”

Staff:

  • “For customer service”

Refund:

  • “My refund”

Other:

  • “Support”
  • “Tv”
  • “No”

About Progressive Leasing

Top 5 Progressive Leasing Products

Account, Website

Top 5 Likes about Progressive Leasing

Easy process, I get to go home with my products, Products, How easy it was to qualify, Easy

Top 5 Dislikes about Progressive Leasing

Outrageous rates screwing people, Very poor customer service, Whole experience, Price gouging, Predatory practice

Top 5 Related Companies

Aarons

Summary

Progressive Leasing is a consumer financing company. It specializes in no credit lease purchase options for both customers and stores. The company was founded in 1999. Its headquarters is based in Salt Lake City, Utah, USA. Progressive Leasing offers payment software products in more than 45 states working with retailers. It is a subsidiary of Aaron’s Inc. Progressive Leasing has a 90 day early buyout payment option. Their lease purchase option ensures automated online instant response. All approvals are quick. The company provides personal online trainings. No annual or equipment fees are required. Phone support is available 24/7. There is a Progressive application for iOS and Android operating systems.

Progressive Leasing reviews and complaints

Progressive Leasing is ranked 75 out of 2296 in Financial Services category

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Progressive Leasing Stats

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