I purchased a few furnitures from Big Lots through 90 day pay-off promotion. The financial company they work with is Progressive Finance. I've been paying the bi-weekly payment on time. Never late never missed. I still have a few days until the 90 day period is up, so I called the Progressive and tried to pay off my balance.
However, now the rep told me it will be original purchase amount + tax + 10% financial charge to pay it off. Before I made the purcahse, I've actually confirmed with 2 different Progressive agents, and they all told me the total amount will be the same as the store purchase amount, and they told me there won't be any charge nor interest; they won't be a dollar more as long as I pay it off within 90 days. So I went ahead and made the purchase.
Now I try to pay it off (still within 90 day period), they are telling me the 90 day pay off amount is the original price of the products + tax + 10% charge. So now they are telling to me pay 10% more than the amount on the contract as "Cash Price." I tried to speak with a supervisor but the call got dropped or they hung up on me.
They promote it as "no fee no charge no interest if paid off in 90 days," but how come there's 10% interest charge when I try to pay it off before 90 days?
Has anyone had similar issue?
Product or Service Mentioned: Progressive Leasing Leasing.
Reason of review: Problems with payment.